God Lost His Reputation A renowned surgeon's reputation suffers after a power outage during surgery leads to a tragic death. The cost of poor quality includes failure, appraisal, and prevention costs. Reduction of these costs can double profits. Chronic problems must be addressed, and upper management plays a crucial role.
Challenges in sustaining safety standards in high-performing Healthcare Services Continuous investment is crucial for patient safety in healthcare. Challenges include standardization, staff engagement, data management, change resistance, limited resources, and measuring impact. Staff engagement, data analysis, and feedback are vital. Sustainability relies on data, technology, and leadership. Human factors affect outcomes. A three-stage model guides organizations towards a secure and sustainable workplace.
CAHO and P4PSI's celebration of World Patient Safety Day 2023 was a significant movement in promoting patient engagement and safety. They conducted webinars, competitions, and launched guidelines for Patient Advisory Councils (PAC) and Patient Reported Experience Measures (PREMs). This reflects their commitment to enhancing patient-centric care in healthcare.
World Patient Safety Day 2023 Report: CAHO Celebrations and Initiatives Best Use of Technology Woodlands Multispeciality Hospital in Kolkata has leveraged RFID technology for laundry management, revolutionizing healthcare operations. Facing challenges like inventory accuracy and labor dependency, they implemented an RFID-based system to streamline linen management. This solution has saved time, improved inventory control, enhanced operational efficiency, extended linen lifespan, and reduced labor dependency. It serves as a prime...
Experiential Learning from Multiple Accreditation Systems Digital health is no longer optional. It must be prioritized, developed with strict principles, and focused on improving healthcare. The pandemic, medical advancements, and digital technology drive the shift towards digitization. Startups, AI programs, and affordability play key roles. Smart hospitals, remote monitoring, and patient-centered care are crucial in this digital adoption.
Patient safety in healthcare can be enhanced through human factors principles, considering users' needs and capabilities in system design. Design flaws can lead to safety incidents and workforce dissatisfaction. Embracing human-centered design, systems thinking, and safety culture is essential for optimal healthcare outcomes.
Designing for Patient Safety Impact of Technology on Quality and Patient Safety This article discusses the impact of technology on healthcare quality and patient safety, emphasizing the role of Clinical Decision Support and Workflow Integration. It highlights technology's role in enhancing healthcare processes, reducing errors, and improving patient experiences, advocating for selective technology adoption by healthcare leaders.
Celebrating Patient-Centric Safety on World Patient Safety Day 2023 World Patient Safety Day 2023
Parul Sevashram Hospital has embraced the "AWATAD Model," a technological solution for streamlined facility management. By using QR codes, Google spreadsheets, and WhatsApp, the hospital has effectively minimized delays, reduced paper usage, and improved real-time tracking for complaints and requests. The innovative approach highlights the significance of strong management support and careful planning in healthcare...
Clinical Control Center: Low-Cost Technology Chlorine Dioxide Water Disinfection System in Healthcare Facility: Experience Of A Tertiary Care Center AIG Hospitals in Hyderabad addressed a serious Elizabethkingia Meningoseptica infection issue in their healthcare facility with an innovative Chlorine Dioxide Dosing System. The system was chosen after considering alternative solutions and was successfully implemented in 2023. It significantly reduced waterborne organisms and infections, setting a precedent for advanced water disinfection methods in the healthcare industry...
Patient Feedback and Satisfaction Woodlands Multispeciality Hospital in Kolkata prioritizes the holistic patient experience, recognizing the importance of both clinical and non-clinical touchpoints. The hospital uses the structured patient feedback system CEMPIA, which leverages various feedback channels, including QR code feedback collection, tablet-based feedback, and daily NPS tracking. This dedication to data-driven insights has significantly improved the Net Promoter...
AIIMS, New Delhi, faced challenges managing over 100 court cases with a manual system lacking reminders. They streamlined the process by transferring case data to a Google spreadsheet, enabling efficient case monitoring and documentation. Proactive reminder emails improved readiness and communication, resulting in averting adverse orders and expediting case resolutions. This cost-free, scalable solution holds...
Digital Library of Court Cases of Main Hospital, AIIMS, New Delhi Safety for the Newborn: Price to pay and gain Healthcare industry: Cost, value, and quality are vital. Neonatal mortality reduction needs evidence-based practices, access improvement, and hygiene. Ireland requires antenatal care, breastfeeding promotion, vaccination, and neonatal care units. Benchmarking and trust-building are crucial. Balance quality and cost. Learn from successful models like New Zealand for better neonatal care.
Porter Management System- Digitalization of Patient Transport The implementation of a digital Porter management system has transformed patient care in the hospital by addressing challenges such as long wait times, productivity losses, and patient dissatisfaction. This innovative solution, utilizing beacon technology and IoT, has significantly reduced turnaround times, allowed individual performance tracking, increased availability of General Duty Assistants, and led to fewer...
The Quality Council of India (QCI) ensures quality control in India's healthcare sector through the National Accreditation Board for Hospitals and Healthcare Providers (NABH). The QCI, a public-private partnership, promotes the quality movement and establishes accreditation standards. Various boards under the QCI conduct regular assessments and audits to ensure adherence to quality standards.
NABH: Creating a Culture of Safety in India Tech Optimization: Making Quality and Patient safety integral to clinical processes This article discusses the integration of technology in healthcare, emphasizing its role in improving quality control and patient safety. It highlights the importance of diverse boardrooms and efficient technology adoption for business success. The challenges of technology adoption in healthcare are also addressed, along with the significance of creating a supportive culture and embracing evidence-based...
A Model Center for a fully automated in-house calibration lab by the biomedical engineering dept. The Biomedical Engineering department at Christian Medical College, Vellore, transitioned from manual calibration to full automation, becoming a model center for in-house calibration, accredited by NABL. This transformation reduces costs, enhances patient safety, and streamlines processes. Future plans include achieving full automation of calculations and expanding into lab equipment calibration and proficiency testing for medical...
The REAL LIST mobile app has transformed healthcare operations at Kauvery Hospital in Chennai by replacing traditional paper checklists with QR code-based digital checklists. This innovation has reduced cycle times, eliminated non-value-added activities, saved man-hours, cut costs, and improved record accuracy, streamlining hospital processes and enhancing patient care for a more efficient and sustainable future...
Project REAL LIST: Digitization of Checklist - QR code-based digital checklist Why do we need Patient-Reported Experience Measures (PREMs)? Patient-reported experience measures (PREMs) are crucial for evaluating patient-centered care and ensuring the implementation of patient safety policies. They provide direct feedback from patients, helping identify areas for improvement, assess the effectiveness of corrective actions, and enhance communication with patients and families. Two approaches for implementing PREMs include using readymade questionnaires like those from the...
Electronic Medication Systems: Opportunities, Challenges, and Risks Electronic medication systems' potential for patient safety and healthcare quality is explored by Macquarie University researchers. Addressing design, error mitigation, and non-interruptive alerts, their work aims to enhance healthcare through technology-driven improvements.
The Patients for Patient Safety Foundation (PFPSF) is leading an initiative to promote patient safety and patient-centered care. Supported by over 400 healthcare facilities, PFPSF educates patients about their rights and responsibilities, equips them with best practices, and facilitates collaboration between patients and healthcare providers. This initiative aims to bridge the gap in healthcare, reduce...
Bridging the Gap: Patient-Centered Healthcare with PFPSF Rapid Response team This article discusses the importance of Rapid Response Systems (RRS) in healthcare for timely crisis intervention and improved patient outcomes. It emphasizes the role of dedicated phone teams, training, and quality programs in enhancing patient safety. Kerala's innovative approach showcases a commitment to patient well-being and efficient healthcare systems.
Healthcare Innovation- October 2023 Cervical cancer is a major global health concern, necessitating better screening and diagnosis. The prevalence of misconceptions adds to the challenge. Present methods are resource-intensive, time-consuming, and hindered by a shortage of pathologists. A new diagnostic tool is proposed, achieving 77% accuracy in identifying cervical normality/abnormality, with potential benefits including early detection in resource-constrained areas,...
The "Bed-Side Biomedical Waste Segregation Trolley" offers an innovative solution to the challenges of biomedical waste management in healthcare. It enhances safety by reducing Needle Stick Injuries and promoting "No-Touch" waste segregation. With a cost-effective design and user-friendly features, it improves the efficiency and safety of waste management, making it a model for enhancing healthcare...
Patient Bed-Side Bio-medical Waste Segregation Trolley Do you hear what I hear? Alarm Fatigue in Medical Settings: A Growing Concern Alarm fatigue poses risks in healthcare due to delayed critical alarm responses. Solutions include standardizing settings, educating professionals, and implementing alarm management technology. Addressing disparities in healthcare access and neonatal mortality requires evidence-based practices, hygiene, and quality care for expectant mothers and newborns.
Role of simulation in patient safety In modern healthcare, simulation is pivotal for patient safety, revolutionizing care, and fostering excellence. It minimizes risks, enhances care processes, and encourages interdisciplinary collaboration. Simulation's potential to address human factors and bolster safety standards shines as a vital innovation.
Engaging patients through Patient Advisory Councils (PACs) is crucial for improving healthcare. PACs provide a platform for patients to share experiences, fostering trust, valuable feedback, and collaboration between patients and healthcare providers. CAHO and PFPSF promote patient engagement and offer support through education, resources, and collaboration, emphasizing the role of PACs in enhancing patient safety...
Enhancing Patient Engagement through Patient Advisory Councils Virtual Assistance to Remote Hospitals _A Patient Safety Initiative _Gem of IdukkiBest Use of Technology The "Gem of Idukki" at Mar Sleeva Medicity Palai, Kerala, is a groundbreaking healthcare solution addressing remote areas' challenges. It involves a WhatsApp-enabled computer on wheels with a high-definition camera, offering 24/7 critical care support and remote management of patients. This innovation streamlines healthcare access, providing improved diagnosis, expert opinions, cost advantages, and a promising...
Transforming safety culture in Healthcare This article discusses the transformation of the safety culture in healthcare as a global priority, emphasizing the role of team building, risk management, and a culture of safety. It highlights patient safety as a partnership between patients and healthcare systems, with active patient involvement and organizations' commitment to best practices being essential for a safer...
Patient engagement in healthcare has gained importance, improving loyalty, experience, and outcomes. Communication and technology play key roles. It encompasses the entire patient journey, involving them in decision-making. Benefits include adherence, fewer interventions, and better quality of life. Hospitals can enhance experience through websites, call centers, mobile apps, CRM, social media, SEO, and analytics.
Reimagining Patient Experience