Virtual Assistance to Remote Hospitals _A Patient Safety Initiative _Gem of Idukki

Virtual Assistance to Remote Hospitals _A Patient Safety Initiative _Gem of IdukkiBest Use of Technology

Virtual Assistance to Remote Hospitals: A Patient Safety Initiative – Gem of Idukki

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Abstract

In the challenging healthcare landscape of Idukki, Mar Sleeva Medicity Palai emerges as a beacon of hope. With limited access to emergency care and a need for specialists at remote hospitals, patients face delayed treatment and referrals to higher centres. The “Gem of Idukki” is an innovative solution, a WhatsApp-enabled computer on wheels with a high-definition camera stationed at remote hospitals. It provides 24/7 critical care specialist support and remote management of critically ill patients, and it connects strategic locations in Idukki to Mar Sleeva Medicity. This streamlined approach ensures quick and effective healthcare access, offering improved diagnosis, expert opinions, cost advantages, and a promising future for healthcare in Idukki.

 

Introduction

In the vast and challenging healthcare landscape of Idukki, the Mar Sleeva Medicity Palai emerges as a beacon of hope. With 648 beds and NABH accreditation, it is a testament to quality healthcare. This article delves into the unique healthcare challenges facing Idukki and the innovative solution that aims to transform healthcare accessibility in the region.

 

Idukki: A Region in Critical Need

Idukki, the largest district in Kerala, spans a massive 4,363 square kilometres and is home to over 11 lakh people. Its terrain, characterized by high ranges and dense forest cover, sets it apart. However, it is also marred by a need for rail and air connectivity and the absence of a major tertiary care hospital. This challenging backdrop translates into limited access to emergency care, a shortage of specialists at remote hospitals, and delayed treatments. Patients often find themselves referred to higher centres, which poses a severe danger to their lives.

 

Idukki: A Region in Critical Need

Idukki, the largest district in Kerala, spans a massive 4,363 square kilometers and is home to over 11 lakh people. Its terrain, characterized by high ranges and dense forest cover, sets it apart. However, it is also marred by a need for rail and air connectivity and the absence of a major tertiary care hospital. This challenging backdrop translates into limited access to emergency care, a shortage of specialists at remote hospitals, and delayed treatments. Patients often find themselves referred to higher centres, which poses a severe danger to their lives.

 

The Gem of Idukki: An Ambitious Solution

In response to Idukki’s healthcare woes, the ‘Gem of Idukki’ was conceived. It’s a revolutionary healthcare solution that leverages technology and innovation to bridge the gaps in healthcare accessibility. At its core, it comprises a WhatsApp enabled computer on wheels equipped with a high definition camera, stationed at remote hospitals. Ensuring 24/7 Critical Care Support One of the primary objectives of the ‘Gem of Idukki’ is to ensure 24/7 critical care specialist support from Mar Sleeva Medicity. This continuous support brings the expertise of specialists right to the doorstep of remote hospitals in Idukki. Patients receive immediate care and attention, even in the absence of specialists on-site.

 

Remote Management of Critically Ill Patients

The “Gem of Idukki” facilitates the remote management of critically ill patients. Through innovative technology, medical experts can remotely assess and manage patients in need, ensuring that treatment decisions are made promptly, thus increasing the chances of successful outcomes.

 

Connecting Strategic Locations

The ambitious project aims to connect four strategic locations in Idukki to Mar Sleeva Medicity. By creating this healthcare network, the reach of specialized care and critical care expertise is extended to the far corners of the region. The first pilot installation of this project has already successfully operated, marking a significant step towards transforming healthcare in Idukki.

 

A Streamlined Process for Healthcare Access

The “Gem of Idukki” follows a streamlined process to ensure quick and effective healthcare access. When a patient arrives at a remote hospital, a call is initiated to the dedicated helpline at Mar Sleeva Medicity. The patient is then received and assessed at the remote hospital. If specialized treatment is deemed necessary, a video call is enabled between the hospitals, facilitating expert assessment by a critical care team. Based on the video call and expert advice, an initial treatment plan is crafted, ensuring timely patient care.

 

The Benefits of the “Gem of Idukki”

The implementation of this innovative system brings forth a multitude of benefits. It starts with an improved diagnosis and the prompt initiation of treatment. Patients receive expert opinions and advice on laboratory and radiology investigations, ultimately leading to more accurate treatment decisions.

 

The system also offers a cost advantage, providing specialized care and ensuring the right treatment decisions while maintaining minimal installation costs through an easy-to-use technology platform for communication.

 

The Future of Healthcare in Idukki

The final stage of the project envisions an “Enabling 5G ambulance with video assistance” and integrated devices for real-time data sharing. These connected point-of-care devices will usher in a new era of healthcare accessibility in Idukki, making high-quality medical assistance more reachable than ever before. The “Gem of Idukki” is poised to revolutionize healthcare in this unique and challenging region, setting a new standard for healthcare access in remote areas.

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